Services

Every manned service your building needs.

Take one service or all of them. Taken together, they are run as one operation by a team based at your site.

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Integrated facilities management

Our primary service

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We combine the manned services your building needs into one operation, led by a facilities manager who is based on site. You get one contract, one point of contact and one monthly review. Our team gets the flexibility to move people between tasks as the building needs it.

  • Single contract and single monthly invoice
  • Named facilities manager based on site
  • Mobilisation plan agreed before day one
  • Monthly performance review with you
  • Staff cross-trained across services
  • Services added or removed as needs change
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Facilities management

Dedicated facilities managers and facilities coordinators who work from your building. They run the planned maintenance calendar, control contractors and keep occupiers informed, so the building runs without you having to chase it.

  • On-site facilities managers and coordinators
  • Contractor control, inductions and permits to work
  • Planned maintenance scheduling
  • Statutory compliance tracking
  • Occupier liaison and communication
  • Fire evacuation coordination
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Cleaning

Daily cleaning of offices, washrooms, kitchens and common parts, carried out by teams who work the same building every day. Periodic cleans are scheduled in advance, and consumables are stocked and supplied as part of the service.

  • Daily office cleaning
  • Washrooms and kitchens
  • Receptions, corridors and common parts
  • Periodic deep cleans
  • Washroom and kitchen consumables
  • QR-code issue reporting for occupiers
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Security

Manned security for multi-occupier buildings and business parks. Officers open and secure the site, patrol on a set route and manage access, with each patrol point checked in electronically so there is a record of every round.

  • Manned guarding
  • Patrols with electronic check-in
  • Opening and locking up
  • Access control administration
  • Alarm and incident response
  • Keyholding
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Front of house

Reception teams who are part of the building team, not a separate contract. They welcome visitors, handle deliveries and run meeting room bookings, and they are often the first to spot an issue.

  • Reception and visitor management
  • Post and deliveries
  • Meeting room bookings and set-up
  • Telephone answering
  • Occupier welcome and inductions
  • Liaison with security and cleaning teams
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Maintenance

Reactive repairs and planned preventive maintenance for the building fabric and services. Our team handles the day-to-day, and we manage specialist contractors where a job needs them.

  • Reactive repairs
  • Planned preventive maintenance
  • Minor works and small refurbishments
  • Specialist contractor management
  • Fabric and decoration
  • Void and move-in preparation
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Grounds

External areas are the first thing a visitor sees. We keep landscaping, car parks and approaches tidy and safe all year round.

  • Grass cutting and hedges
  • Planting and planters
  • Litter picking
  • Car park and approach upkeep
  • Winter gritting
  • Leaf clearance

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Send us what you have in place now. We will review it for free and show you where an integrated service would cost less and work better.